- Plush & Toys
- Gifts & Accessories
- Home Decor
If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on kawaiimerch.com receives the following guarantees:
Full refunds are not available under the following circumstances:
If the product arrived damaged, You are eligible for a free return & refund. We will provide You with a return shipping label at no cost.
If the product is incorrect or the wrong size, You are eligible for a free return. We will provide You with a return shipping label at no cost.
If you do not need the product anymore, you may still return it within 60 days of your order. However, you will be responsible for covering the return expenses.
We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.